Shipping & Other policies
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If the product has been partially used, the refund policy will be void and no refund will be provided.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
In case product is lost, stolen or undelivered.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please,
contact us at: firstname.lastname@example.org
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email on email@example.com and send your item to: 34H Avenue Sayed Hossen , 73621, Phoenix, Mauritius.
To return your product, you should mail your product to: 34H Avenue Sayed Hossen , 73621, Phoenix, Mauritius
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over Rs.3000 ($70), you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Goods bought and the payment well received will be shipped within 2 working days by using normal international shipping for international consumers and normal shipping for local consumers.
Goods are expected to be delivered withing a range of 2-35 days at latest, depending on the geographical region and address of the consumer.
Should the customer prefer a more rapid service, additional shipping cost will be then charged depending on the region of the particular customer.
Any additional assistance or personal queries can be addressed at the following mail address: firstname.lastname@example.org or through WhatsApp instant messaging on: +23054778542
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